General Conditions
SOLVINT: SOLVINT Supply Management BV, hereinafter also referred to as “we”, “us”, or “our”, with registered office at Mechelsesteenweg 64/401, 2018 Antwerp.
Client: the natural or legal person entering into an agreement with SOLVINT, including the participant and/or their employer. These terms and conditions apply exclusively to business customers. SOLVINT does not provide training under consumer protection law.
Participant: the natural person effectively participating in the training.
Agreement: the contractual relationship between SOLVINT and the client regarding participation in a training course.
Training: the services SOLVINT offers in the context of professional education, open enrolments, or in-company programmes.
These terms and conditions apply to all training agreements between SOLVINT and the client, unless explicitly agreed otherwise in writing. Any other form of dispute resolution, such as arbitration or mediation, is excluded unless explicitly agreed in writing.
Registration occurs digitally via the website form or a form provided by SOLVINT.
Registration is only final upon receipt of a fully completed registration form and written confirmation from SOLVINT.
SOLVINT reserves the right to reject any registration without stating a reason.
Invoicing is standard in the month preceding the start of the training.
Payment term is 30 calendar days from the invoice date.
Participation is only permitted after full payment.
In the event of late payment, the client is automatically in default. SOLVINT reserves the right to deny access to the training.
For companies, extrajudicial collection costs amount to 15% of the principal sum (excluding VAT), with a minimum of €125, plus €25 administration fee per reminder.
Cancellation must be submitted in writing (by email with confirmation or by registered letter).
Upon cancellation: 3 months to 4 weeks prior to the start: 20% of the total fee is due. Less than 4 weeks prior or after the start: 100% of the course fee is due.
A participant may postpone once to a later session within 12 months free of charge, subject to availability and timely request. After this one-time postponement, the originally invoiced fee remains due in full, regardless of later cancellation or absence.
Substitution with another participant is allowed at no cost, provided the substitute meets the entry criteria.
SOLVINT reserves the right to cancel training up to 4 weeks before the start, due to insufficient enrolments or force majeure. In such cases, SOLVINT is not obliged to refund or compensate for any (consequential) damages. An alternative date or later edition may be offered where possible.
Participants must adhere to the schedule and code of conduct communicated via the programme overview or website.
Access is strictly personal.
All materials provided remain the property of SOLVINT.
Use outside of the training or distribution to third parties is prohibited without explicit written consent.
Recording sessions (audio, video, screen capture) is not allowed without prior written permission from SOLVINT.
SOLVINT is not liable for indirect damages, including but not limited to lost income, missed opportunities, travel or accommodation costs, or business interruptions.
Our liability is limited to the amount paid by the client for the specific training.
SOLVINT is not liable for loss, theft, or damage to personal belongings of the participant.
Except in case of intent or proven gross negligence by SOLVINT, the participant may not suspend payment obligations.
In the event of force majeure (e.g. natural disasters, pandemics, governmental actions, strikes, or other external circumstances), SOLVINT has the right to suspend or terminate the agreement without any compensation.
We process personal data in accordance with the European General Data Protection Regulation (GDPR).
The client may withdraw consent at any time via info@solvint-academy.com.
The client also has the right to access, correct, transfer, or delete their data in accordance with GDPR.
Media recorded during trainings may be used by SOLVINT for promotional purposes, unless the participant objects in writing beforehand. Participants will be informed at the time of registration.
Complaints must be submitted in writing within 8 calendar days after discovery or no later than 2 months after the training, and must be motivated. Unless in case of proven breach of contract, submission of a complaint does not suspend the payment obligation.
Only Belgian law applies.
Disputes are subject to the exclusive jurisdiction of the courts in the district of Antwerp.
If any clause is invalid or unenforceable, the other provisions remain fully in force.
SOLVINT reserves the right to amend these terms. The most recent version is available on our website.